Google Reviews are incredibly important for a property services company for several reasons. Here’s how to earn 5 Star Google Reviews from Condo Boards:
- Credibility and Trust: Positive reviews act as social proof. They showcase past customer satisfaction. Reviews also build trust with potential clients who are searching for reliable service providers.
- Increased Visibility: Google’s search algorithm prioritizes businesses with strong review profiles. Reviews boos your company’s ranking in local searches for services.
- Improved Conversion Rates: Studies show that potential customers are more likely to choose a company with a higher number of positive reviews.
- Valuable Feedback: Reviews provide insights into your strengths and weaknesses, allowing you to identify areas for improvement and tailor your services for better resident experiences.
- Check out our blog on the automated method of getting reviews
Scenario: You want to earn 5 Star Google Reviews from Condo Boards:
There’s over 100 happy customers here!
You are a tradesperson that landed a contract to service over 100 condominium units. You would think there are at least 80 five star Google reviews within your grasp. True – not so true, read on. Here’s some little known secrets to earn 5 Star Google Reviews from condo boards that love your work.
How do you get reviews from the 100’s of residents when you only have one contact that you are dealing with? We consulted with Paula Martin, our trusted advisor on all things condominium related and Owner of Condo Relief Consulting. Paula gave me some great advice on how to approach this issue.
What doesn’t work when you want to earn 5 Star Google Reviews from Condo Boards
Non-starter: Messaging a list of residents using an application such as Nice Job is out of the question due to privacy issues, so that method is a non-starter.
Might Work: Requesting a review from a resident in person with your phone using a QR code or a link is ok, as long as you get permission from the hiring contact before work starts. This still may not be the best, because the work may be great for the resident, but the condo board may have issues with the contractor doing the work (invoicing, scheduling, scope changes etc.)
The most likely route to success
At the start of the contract, ask your Condo Board contact, and all the members of the board that were involved with your work to give you a review. Be sure to ask them to note the number of units you serviced in their review. If they don’t make mention of that, you may respond to the review mentioning the scope of work that was done.
Thanks to Curtis at Gorilla Property Services in beautiful Nanaimo BC for asking about this issue.
Our Authour
Blair Shunk
Founder, Unrivald Digital
Reach out to learn how reviews can help you earn more sales
About Paula Martin
With grateful acknowledgement of Paula Martin who provided her valuable insight to this post. If you need condo management services, we highly recommend Paula for her thoughtful and expert advice. You can find her on the web at her website. https://condoreliefconsulting.com
About Unrivald Digital
Unrivald Digital is an Alberta based digital marketing company servicing small to medium businesses and franchises. Check us out on the web at www.unrivald.digital Our team resides in Calgary, Edmonton, Gabriola Island, and Duncan B.C. We have enterprise company expertise and bring that level of excellence to every project we work on, no matter how small.
