Google Reviews are incredibly important for a property services company for several reasons. Here’s how to earn 5 Star Google Reviews from Condo Boards:
There’s over 100 happy customers here!
You are a tradesperson that landed a contract to service over 100 condominium units. You would think there are at least 80 five star Google reviews within your grasp. True – not so true, read on. Here’s some little known secrets to earn 5 Star Google Reviews from condo boards that love your work.
How do you get reviews from the 100’s of residents when you only have one contact that you are dealing with? We consulted with Paula Martin, our trusted advisor on all things condominium related and Owner of Condo Relief Consulting. Paula gave me some great advice on how to approach this issue.
Non-starter: Messaging a list of residents using an application such as Nice Job is out of the question due to privacy issues, so that method is a non-starter.
Might Work: Requesting a review from a resident in person with your phone using a QR code or a link is ok, as long as you get permission from the hiring contact before work starts. This still may not be the best, because the work may be great for the resident, but the condo board may have issues with the contractor doing the work (invoicing, scheduling, scope changes etc.)
At the start of the contract, ask your Condo Board contact, and all the members of the board that were involved with your work to give you a review. Be sure to ask them to note the number of units you serviced in their review. If they don’t make mention of that, you may respond to the review mentioning the scope of work that was done.
Thanks to Curtis at Gorilla Property Services in beautiful Nanaimo BC for asking about this issue.
Blair Shunk
Founder, Unrivald Digital
Reach out to learn how reviews can help you earn more sales
With grateful acknowledgement of Paula Martin who provided her valuable insight to this post. If you need condo management services, we highly recommend Paula for her thoughtful and expert advice. You can find her on the web at her website. https://condoreliefconsulting.com
Unrivald Digital is an Alberta based digital marketing company servicing small to medium businesses and franchises. Check us out on the web at www.unrivald.digital Our team resides in Calgary, Edmonton, Gabriola Island, and Duncan B.C. We have enterprise company expertise and bring that level of excellence to every project we work on, no matter how small.
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